quis Platform Privacy Notice

This page describes what we collect when you use quis and how we keep that data protected. We take member privacy seriously; we encrypt all data in transit and at rest, we restrict access to authorized personnel only, and we do not sell your information to third parties. Our quis privacy practices comply with applicable data-protection standards across the jurisdictions where we operate.

When you open a quis account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or participate in our slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), sportsbook markets (Liga 1, Piala AFF, Champions League), or live-dealer tables, we collect information necessary to operate our platform securely and serve you effectively. We use your data only for account management, payment processing, regulatory compliance, and fraud prevention. We do not use your data for marketing purposes without your explicit consent.

Our quis team is available during business hours to answer questions about this privacy notice. If you have concerns about how we handle your personal information, contact our support team via email or in-app messaging.

What We Collect on quis

We collect information you provide directly when you create your quis account, such as your email address, password, full name, date of birth, phone number, and residential address. We collect this information to verify your identity, comply with Know-Your-Customer (KYC) requirements, and enable our support team to assist you if needed. We also ask for government-issued ID and proof of address before you can withdraw from your quis account; this is a regulatory requirement, not optional.

When you deposit into quis via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account (mobile banking, local payment, online payment, e-wallet), we receive payment transaction details from your payment partner. We do not store your full payment-card or e-wallet credentials; instead, we use tokenized references for secure transaction processing. We record your deposit and withdrawal history, account balance updates, and game activity (spins, bets, wins, losses) on quis to maintain accurate records and detect fraud.

Technical Data We Collect on quis

Our quis platform collects technical information about how you access our service: your IP address, browser type, device type (smartphone, tablet, desktop), operating system, and approximate geographic location. We use this data to improve quis performance, detect unauthorized access attempts, and comply with geographic restrictions where applicable. We also place cookies on your device to maintain your quis session, remember your preferences, and track your activity on our platform for analytics purposes.

How We Use Your quis Data

We use the personal information we collect on quis for the following purposes: (1) Account management — creating and maintaining your quis account, verifying your identity, and enabling withdrawals. (2) Payment processing — facilitating deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment. (3) Regulatory compliance — meeting Know-Your-Customer (KYC), anti-money-laundering (AML), and data-protection requirements in supported jurisdictions. (4) Fraud prevention — detecting unauthorized access, suspicious transactions, and account abuse on quis. (5) Customer support — responding to your inquiries and resolving disputes.

We do not use your quis data for marketing or promotional purposes without your explicit opt-in consent. We do not share your personal information with third parties except where required by law, court order, or regulatory authority. Our quis payment partners (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive only the payment information necessary to process your transactions; they do not have access to your gaming history or account details.

• 1
  Data Storage on quisPractice 1

  We store quis data on encrypted servers located in multiple geographies; your data may be backed up outside your home jurisdiction for security and redundancy purposes.

• 2
  Data Access on quisPractice 2

  Only authorized quis staff, auditors, and regulatory personnel can access your personal data; we use role-based access controls and audit logs to track access.

• 3
  Data Retention on quisPractice 3

  We retain your quis personal data while your account is active and for seven years after closure for regulatory and audit purposes; you may request deletion subject to legal obligations.

Your Rights on quis

You have the right to request a copy of the personal data we hold on your quis account. You can also request that we correct inaccurate information or delete your data (subject to legal retention requirements). To exercise these rights, contact our support team with details of your request; we will respond within five to ten business days. You have the right to withdraw consent for non-essential data processing at any time, though this may limit your quis account functionality.

We believe that member privacy and data protection are foundational to trust; our quis team is committed to transparent data practices and prompt response to your privacy concerns.

Data Protection and Third Parties

Our quis platform uses third-party service providers for specific functions: payment processing (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), hosting and cloud infrastructure, game auditing, and customer support tools. We enter into data-processing agreements with all third parties requiring them to use your data only for the specified purpose and to maintain security standards equivalent to our own. We do not authorize third parties to use your data for their own marketing or business purposes.

Geographic Data Transfer on quis

Our quis servers are located in multiple jurisdictions; your personal data may be transferred to, stored in, and processed outside your home country. By using quis, you consent to such transfers. We maintain the same level of data protection across all locations through encryption and access controls. If applicable law in your jurisdiction imposes restrictions on cross-border data transfers, you are responsible for verifying that your use of quis complies with those restrictions.

Security Measures on quis

We protect your quis data using SSL/TLS encryption for all data in transit, encrypted storage for data at rest, secure password hashing, and regular security audits. We maintain firewalls, intrusion-detection systems, and access-control measures on our quis infrastructure. We conduct quarterly security assessments and penetration testing to identify and remediate vulnerabilities. Despite these efforts, no security system is completely immune to attack; if you believe your quis account has been compromised, contact our support team immediately.

Children and Our quis Service

Our quis platform is not intended for users under the legal age of majority in their jurisdiction. We do not knowingly collect data from minors. If we discover that a quis account belongs to a minor, we will close the account and refund any balance to the source of the original deposit.

Policy Updates and Your quis Account

We may update this privacy notice from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or in-app notification at least thirty days before the change takes effect. Your continued use of quis after receiving such notice constitutes acceptance of the updated privacy notice. If you do not accept the updated terms, you may close your quis account.

Contact Our quis Privacy Team

If you have questions about our quis privacy practices, wish to exercise your rights, or have concerns about how we handle your data, contact our support team at our email address or via in-app messaging during business hours. Our team serves communities across Jakarta, Surabaya, Bandung, Medan, and Semarang (and other supported regions) with English-language assistance. We aim to respond to all privacy inquiries within five to ten business days.